Legal
Privacy Policy
Last updated: June 24, 2026
1. Who we are
MailPlate is operated and legally managed by Aahav Labs. The current public app domain is https://mailplate.aahavlabs.in. For privacy, support, or security questions, contact hi@aahavlabs.in.
Aahav Labs website: https://aahavlabs.in.
2. Information we collect
- Account details: email address, display name, sign-in metadata, and authentication identifiers.
- Mailbox connection data: Gmail OAuth tokens or IMAP/SMTP connection details needed to connect accounts.
- Email data: message metadata, labels, folders, body content, and attachment metadata needed to render the unified inbox.
- Support messages: emails or details you send to Aahav Labs for support.
- Operational data: logs, error reports, request timings, browser details, and security events.
3. How we use data
- To provide MailPlate features such as unified inbox, search, sending, triage, labels, and account management.
- To operate, secure, debug, and improve the service.
- To send account, support, security, and service-related communications.
- To prevent abuse and comply with applicable legal obligations.
4. Gmail and Google API data
When you connect Gmail, MailPlate uses Google API data only to provide and improve the user-facing inbox features you authorize. We do not sell Gmail data, use it for ads, or use it to train generalized AI models.
MailPlate requests Gmail scopes only for product functions such as reading mailbox data, sending messages you trigger, and applying mailbox actions you choose.
5. Security and storage
- Mailbox credentials and OAuth tokens are encrypted before storage.
- Mail server connections use TLS where supported by the provider.
- Sensitive actions may be recorded in audit logs for account safety and service reliability.
- No system is perfectly secure, but MailPlate is designed around visible security controls and least-needed access.
6. Service providers
MailPlate depends on third-party providers such as hosting, database, authentication, email provider APIs, and infrastructure services. These providers process data only as needed to operate the app.
7. Retention and deletion
We keep account, connection, cached mailbox, support, and operational data only for as long as needed to provide the service, maintain security, meet legal obligations, or handle support. You can request account deletion by emailing hi@aahavlabs.in.
8. International processing
MailPlate is managed from Surat, Gujarat, India by Aahav Labs. Infrastructure and service providers may process data in India, the United States, or other jurisdictions where their systems operate.
9. Changes
We may update this policy as MailPlate evolves. The latest version will be published on this page with the updated date above.
10. Contact
Aahav Labs
Website: https://aahavlabs.in
Email: hi@aahavlabs.in
See also our Terms of Service.